1. Introduction

SERRANO CONSTRUCTION INC (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through our website, forms, and communication channels.

2. Information We Collect

We may collect the following personal information:

• Name
• Phone number
• Email address
• Any information you voluntarily provide through our forms or communications

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Contact you via SMS, phone calls, and email regarding our services, updates, or appointments
• Improve our services and communication
• Comply with legal obligations

4. Communication Consent

By providing your phone number or email address and submitting our forms, you consent to receive communications from SERRANO CONSTRUCTION INC via SMS, phone calls, and email. Message frequency may vary. You may opt out at any time by replying STOP to SMS messages or by contacting us directly.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share your information only with trusted service providers when necessary to operate our services, comply with legal requirements, or enforce our policies.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Cookie & Tracking

We may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and support our marketing efforts. You can control cookie preferences through your browser settings.

8. Mobile Information Sharing. Data Security

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with trusted service providers solely to enable SMS delivery and customer communication.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your personal data
• Withdraw your consent at any time

To exercise your rights, please contact us using the information below.

11. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

12. Changes to This Policy

SERRANO CONSTRUCTION INC may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

SERRANO CONSTRUCTION INC
Email: contact@constructionserrano.com
Phone: +1 774-310-4344